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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the Client Service Agreement prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (847) 438-3750

"Our 14 year old dog, Penny, was slowly showing health issues that we knew meant it was time for her to cross over the rainbow bridge. I called Lake Zurich Companion care several times over the last 2 months to find out how they handled euthanasia. My questions were always answered in detail with compassion & concern. I knew the day was coming - Penny kept falling & each day it was harder and harder to get her back up. Finally, last week she stopped eating. I knew it was time to schedule an appointment with Companion Animal Hospital. My son & I brought Penny in on Friday 2/5. After calling to let staff know we were in parking lot 2 staff members came out to assist in getting Penny into the clinic Everyone was so compassionate and kind. Dr Mike discussed Penny's health & we agreed it was time for her to go to sleep. Dr Mike thoroughly explained what was going to happen and gave us plenty of time to be with Penny and give her lots of love as she made that crossing over the Rainbow Bridge. I can't say enough about the care Penny (and her humans) received. I plan on being our other pets here for care in the future. Thanks! Sorry, I remember Jasmine as being one of the tech's who helped but can't remember other names. I know there were several other people who were awesome!"

Angela S.

(847) 438-3750 Appointments
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