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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (847) 438-3750

"I took my rescue kitten to Companion Animal Hospital in Lake Zurich and could not have had a better experience. Upon my first call to their location they were able to articulate to me the out-of-pocket costs for the procedure so I could be prepared. The day before the procedure they called me to remind me about withholding food and water before surgery. And then they called me back to make sure I understood the cost and to see if I had any questions. When I dropped the kitten off I got such a good vibe from the place that I got her outstanding booster shot done while I was there. While she was under they trimmed her nails at no cost to me. A nice touch. When she was ready I got a call to come get her. At pickup post surgical treatment was explained to me. The next day they called to see how she was doing. I own a pet sitting service and use lots of vets. This was a top notch experience from booking to recovery. Thank You!"

Margaret R.

(847) 438-3750 Appointments
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