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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the Client Service Agreement prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (847) 438-3750

"Our dog Titan was very sick and when our local vet said they couldn't see him for 2 weeks (due to COVID) we called Companion in Lake Zurich who got us in right away. Lisa at the front desk sounded caring and understood we were worried. She even texted us to let us know of a cancellation to get us in sooner. Sadly, we found out our poor boy has a tumor. The doctor called us after meeting him and reviewing his X-rays. The doctor was so compassionate as my husband and I cried to hear the news and I truly felt comfort in her words. She said she could hear how much he was loved. We have him on steroids now, hoping that will make him more comfortable until our sons come in from out of town and have a chance to say goodbye to our"pretty boy". Thank you Companion Animal Hospital Lake Zurich for your compassion and what you do."

Lisa R.

(847) 438-3750 Appointments
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